Craft and Skill in the Cottage Industry are our pride and heritage Make investment in the Small Industry Make more profit

Citizen Charter

Bangladesh Small & Cottage Industries Corporation (BSCIC)
137/138, Motijheel, Commercial Area, Dhaka-1000.
Information of Citizen Charter

Sl.
No.

Subject of
Service/Rights

Service giving Office

System and Conditions of Service Delivery

Time limit

Methods of Ready
01.

Registration of Small and Cottage Industries

a) Proposed Industrial Unit

 Industries Service Center (64 district offices of BSCIC)
  • Supply of Registration Application form at the price as determined by the govt.
  • Giving Registration after receiving & scrutinizing the application form along with necessary papers and after depositing prescribed registration fee by the applicant

Then and there/ At the same time.

3 working days.

 Written complain may be submitted to the ISC chief/ concerned Regional Director/ Director (P&E) or the same could be dropped in the complain box placed in BSCIC Head quarter, Dhaka.
  b) Existing Industrial unit -Do-
  • Inspection of industrial unit after receiving the application along with the requisite papers and after deposition of registration fee.
  • Issuance of registration letter after inspection of the unit.

5 working days

 

 

5 working days

 -Do-
  c) Renewal
(Proposed activities)		 -Do-
  • Inspection of industrial unit after receiving the application along with the requisite papers and after deposition of registration fee.
  • Issuance of registration letter after inspection of the unit.

5 working days

5 working days

 -Do-
02.

Credit Activitic under the supervision of BSCIC.

a) Small Industrial unit.

Industries Service Center

(64 district offices of BSCIC)

      

 

b) Cottage Industries unit

-Do-
  • Supply of loan Application form at the prescribed price.
  • Place the loan case before the Sanction Committee for decision after receiving the loan application along with the supporting papers.
  • After the sanction of loan and after completion of documentation at minimum cost. disbursement is done.

Then and there.

 

7 working days

3 working days.

 

03

Preparation of Project Profile

-Do-

Preparation and distribution of project profile as per the demand of the entrepreneurs.

15 working days.

-Do-

04.

Preparation of loan proposal and evaluation of the same and finally sending it to different bank for financing with recommendation

Industries Service Center

 

(64 district offices of BSCIC)

Receive loan application with papers as per the checklist.

 

Preparation of project evaluation and send the loan proposal to the banks for financing with recommendation.

Then and there

 

15 working days

Written complain may be submitted to the ISC chief/ concerned Regional Director/ Director (P&E) or the same could be dropped in the complain box placed in BSCIC Head quarter, Dhaka.

05.

Listing of Small industrial units under sub-contracting program..

-Do-

Receive application along with necessary documents /papers.

Inspection of the unit and prepare statement and send it to DGM(sub-contracting cell)/ GM (Technology) for listing under sub-contracting program..

Then and there

 

10 working days

. -Do-

06.

Recommendation for import of raw materials under Small and Cottage Industries Sub-Sector (IRC)

-Do-

Receive application along with requisite papers.

Send the proposal to the GM (Extension) with recommendation after inspection of the industrial unit.

Then and there

15 working days

-Do-

07.

Issuance of No Objection Certificate (NOC) for keeping plots of Industrial Estate to bank as mortgage

-Do-

Issuance of No Objection Certificate (NOC) of keeping allotted plots of Industrial Estate as mortgage as per requirement of the financial institutions and also on the basis of application from the applicant

3 working days.

Written complain may be submitted to Regional Directory/Director (P & E)

08.

Recommendation for solving the problems of sick industries

-Do-

Inspection of sick industrial units, diagnosing problems and make recommendation for their solutio gov..

15 working days

Written complain may be submitted to ISC Chief/ Regional Director.

09.

Activities related to Industrial Estate

a. Allotment of Industrial plots

Office of the Industrial Estate Officer (74)

 

 

 

 

Provide the application form for plot allotment at the price fixed by the Govt.

After receiving the application along with supporting papers and after scrutinizing then, place the application to the Land Allotment Committee (LAC) for decision.

Then and there

30working days

Written complain may be submitted to ISC Chief/
Regional Director or Director (P&E) or the same may be dropped in the complain box placed in BSCIC head quarter.

 

b) Hand over the Possession of Plot

-Do-

Issuance of plot allotment letter according to the decision of the Land Allotment Committee (LAC)

Hand over the possession of plot after receiving the requisite down payment as installment of the value of the plot

7 working days

5 working days

 

-Do-

 

c) Approval of lay-out plan of industrial unit.

-Do-

After receiving lay-out plan along with the prescribed fee, sending it to concerned Regional Office for approval.

Implement the approval when it returns back with the approval of Regional Office.

7 working days

 

5 working days

-Do-

 

d) Sector change

Office of the Industrial Estate Officer (74)
  • After receiving the application for Sector change sending it to the Regional Office through concerned ISC for approval
  • Implement the approval when it returns back with the approval of concerned Regional Office
  • No fee is required for sector change.

 

7 working days

5 working days

 

-

Written complain may be submitted to ISC Chief/
Regional Director or Director (P&E) or the same may be dropped in the complain box placed in BSCIC head quarter.

 

e) Change of the name of the Industrial unit

-Do-
  • after receiving the application for the change of the name of an industrial unit sending the proposal to Regional Office through ISC for approval.
  • Implement the approval give by the from Regional Office.
  • No fee is required for the change of the name of the industrial unit.

7 working days

5 working days

-

-Do-

 

f) Execution of Lease Deed

-Do-
  • After receiving the install ments due to the t of the value of land, Lease Deed is Executed on the prescribed form.

 

5 working days

-Do-

 

g) Hand over of ownership of Industrial unit.

-Do-
  • After receiving the application with requisite papers, sending the proposal of hand over of ownership to Regional Office for approval through ISC.

 

  • After receiving the approval from the concerned Regional Office and after deposition of prescribed fee by the applicant the implementation of owner ship hand over is done.

7 working days

 

 

5 working days

Written complain may be submitted to ISC Chief/ Regional Director/
Director (P&E)

 

h) Change of organizational framework of the Industrial unit.

-Do-
  • After receiving the application for the change of organizational framework sending the proposal to Regional office for approval through the concerned ISC

 

  • After receiving the approval from the concerned Regional Office and after the deposition of prescribed implementation of the change of organizational frame work is done.

7 working days

5 working days.

Written completion may be submitted to ISC Chief/Regional Director/
Director(P&E)
 

i) Issuance of No Objection Certificate

-Do-
  • As per the demand from Financial Institutions and according to the application of the allot tee of plots sending the application for the issuance of No Objection Certificate for keeping the allotted plots as mortgage to banks from the Estate Office to ISC. And after wards N.O.C is issued by ISC on the payment of whole installments of the value of the plots by the applicant.

 

3 working days

Written complain may be submitted to ISC Chief/ Regional Director/ Director (P&E)

10.

Preparation of Project profile

Regional Office (4)
  • Preparation & distribution of project profile on demand from the entrepreneurs.

15 working days

Complain may be submitted to Regional Director/ Director (P&E) or the same may be dropped in the complain rove planed in the BSCIC Head Quarter.

12.

Sector Change of the industrial unit established in Industrial Estate

Regional office (4

Giving approval to the proposal for sector change of the industrial unit as received from Industrial Estate.

5working days

-Do-

13.

Change of the name of the Industrial unit established in Industrial Estate

Regional office (4

Giving approval to the proposal for the change of name of the industrial unit as received from Industrial Estate.

5working days

-Do-

14.

Hand over of ownership industrial unit situated in Industrial Estate

Regional office (4)

Giving approval to the proposal for hand over of ownership as received form industrial Estate

5working days

-Do-

15.

Change of organizational frame work of industrial unit located in Industrial Estate

Regional office (4)

Giving approval to the proposal for the change organizational frame work of industrial unit as received from industrial Estate

7 working days

-Do-

16.

Preparation of marketing feasibility report.

Regional office (4)

Preparation and distribution of marketing feasibility report as per demand of the entrepreneur.

 

30 working days

-Do-

17.

Recommendation for export of raw materials under small and cottage industries sub-sector (IRC)

Extension Dept.

To provide the import facilities of raw materials under small & cottage industries send the proposal with recommendation after scrutinizing to the controller, Import & Export as received ISCs.

 

 

7 working days

Writer complain maybe sub-matted to GM(Extension)/ Director (P&E)

18.

Listing of Small Industrial unit under sub-contracting program.

Technology Dept.

 To inspect the small units if necessary received from of or ISC enlistment them under sb-contracting program.

 

After receiving the list of small units from ISC for enlistment under Sub-contracting program, Technology Dept. may inspect the units (it necessary).

After inspect ion of the small units, issuance of letter of enlistment under sub-contracting program is done for the period of 3 (Three) years.

 

7 working days

7 working days

Written complain may be sub-mitted to GM( Technology) /Director (Technology) or the same may be dropped in the boxes placed in BSCIC Head Quitter.

19.

Approval of lay-out plan of industrial unit.

Engineering Dept.

 After receiving the proposal of lay-out plan from Regional office giving approval up to 10(Ten) storied building.

10 working days

Written complain may be submitted to chief Engineer/ Director (P&E) or the same may be dropped in the boxs placed in BSCIC Head Quarter.

20.

 

 

Preparation of marketing feasibility report

Marketing report

 Preparation and distribution of marketing feasibility report on demand of the entrepreneurs.

30 working days

Written complain may be sub-mitted to GM (Marketing/ Director (Marketing) or the same may be dropped in the boxes placed in BSCIC Head Quarter.

21

Skill Development Training

a. Textile printing
(Boutique
Printing)
b. Textile printing
(Screen printing)
c Textile printing (Block
Printing)
d. General Design
e. Jute Handicrafts
f. Leather handicrafts
g. Doll making
h. Packaging
i. Weaving
j Cane and bamboo
products
k. Pottery
l. Metallic Products
m. Fashion Design

 Design Center Supply of application form to the trainees.
  • Provide training on payment of prescribed course fee.

Then & there

3 months

 Written application may be sub-mited to Chief Designer / Director (Marketing) or the same may be dropped in the boss placed in BSCIC Head quarter.

22.

Arrangement for fair of Small and Cottage industrial product

Design Center

 Publish advertisement is the vernacular daily and on the notice board.(30 days before the commencement of fair)
  • Supply of application sore form for stall (no fee is required)
  • Allotment of stall on payment or prescribed rent on the basis of first come first serve.

Then and there

15 working days

Written application may be submitted to the Chief Designer/ Director (Marketing) or the same may be dropped in the box placed in BSCIC Head Quarter

23.

Skill Development Training

a. Radio & TV
Repairing
b. Computer Training
c. Fitting – cum-
Machine shop
practices
d. Electrical House
wiring and Motor
winding
e. Refrigerator and Air
conditioner repairing
f. Mobile Phone
servicing
g. Garments making and
Machine knitting

Proposed:

a. Mobile repairing and
computer Application
b. Automobile
Engineering &
repairing
c. Block, Boutique and
Screen printing

Skill
Development
Center (SDC)

* SDC,
Electronics
complex,
BSCIC,
Mirpur, Dhaka.
* SDC,
1062/A, Khilgaon,
Dhaka
* SDC, Satirpara,
Narsingdi,
* Islamic
University, Technical
College, Sontosh,
Tangail
* SDC, Industrial
Estate, BSCIC,
Gopalgonj
* SDC, Industrial
Estate, BSCIC,
Comilla.
* SDC, Industrial
Estate, BSCIC
Nandanpur,
Brahmanbaria
* SDC, Sonaimuri
College, Noakhali
* SDC, Chatkhil,
Noakhali
* SDC, Industrial
Estate, BSCIC
Charipur, Feni
* SDC, Industrial
Estate, BSCIC,
Sopura, Rajshahi.
* SDC, Industrial
Estate, BSCIC,
Syedpur,
Nilfamari.
* SDC, Industrial
Estate, BSCIC
Pulhat, Dinajpur.
* SDC, Industrial
Estate, BSCIC,
Hemayetpur,
Pabna.
* SDC, Industrial
Estate, BSCIC,
Kawnia,
Barisal.

 Supply of application form to the trainees of at prescribed fee.
  • Provide training on payment of prescribed course fee.

2-6 Months

Written complain may be submitted to GM ( Technology)/ Director (Technology) or the same may be dropped in the box placed in BSCIC Head Quarter.

24.

Arrangement of fair for Small and Cottage Industrial products.

Marketing Department.

 Supply of application form for stall on payment of prescribed fee. Allotment of stall on payment of prescribed rent on the basis of first come first serve.

Then and there

30 Working days

Written complain may be submitted to GM(Marketing)/ Chief Designer/
Director (Marketing) or the same may be dropped in the box placed in BSCIC Head Quarter

25.

Preparation of marketing feasibility report

Marketing Department Concerned Regional Office and concerned ISC.

 Preparation and distribution of marketing feasibility report on demand from entrepreneurs.

30 Working days.

Written complain may be sub-milted to GM (Marketing)/ Concern Regional Director/ Concern ISC/Director (Marketing) or the same may be dropped in the box placed in BSCIC Head quarter