Bangladesh Small & Cottage Industries Corporation (BSCIC)
137/138, Motijheel, Commercial Area, Dhaka-1000.
Information of Citizen Charter
Sl. | Subject of | Service giving Office | System and Conditions of Service Delivery | Time limit | Methods of Ready |
| 01. | Registration of Small and Cottage Industries a) Proposed Industrial Unit | Industries Service Center (64 district offices of BSCIC) |
| Then and there/ At the same time. 3 working days. | Written complain may be submitted to the ISC chief/ concerned Regional Director/ Director (P&E) or the same could be dropped in the complain box placed in BSCIC Head quarter, Dhaka. |
| b) Existing Industrial unit | -Do- |
| 5 working days
5 working days | -Do- | |
| c) Renewal (Proposed activities) | -Do- |
| 5 working days 5 working days | -Do- | |
| 02. | Credit Activitic under the supervision of BSCIC. a) Small Industrial unit. | Industries Service Center (64 district offices of BSCIC) | |||
| b) Cottage Industries unit | -Do- |
| Then and there.
7 working days 3 working days. |
|
03 | Preparation of Project Profile | -Do- | Preparation and distribution of project profile as per the demand of the entrepreneurs. | 15 working days. | -Do- |
04. | Preparation of loan proposal and evaluation of the same and finally sending it to different bank for financing with recommendation | Industries Service Center
(64 district offices of BSCIC) | Receive loan application with papers as per the checklist.
Preparation of project evaluation and send the loan proposal to the banks for financing with recommendation. | Then and there
15 working days | Written complain may be submitted to the ISC chief/ concerned Regional Director/ Director (P&E) or the same could be dropped in the complain box placed in BSCIC Head quarter, Dhaka. |
05. | Listing of Small industrial units under sub-contracting program.. | -Do- | Receive application along with necessary documents /papers. Inspection of the unit and prepare statement and send it to DGM(sub-contracting cell)/ GM (Technology) for listing under sub-contracting program.. | Then and there
10 working days | . -Do- |
06. | Recommendation for import of raw materials under Small and Cottage Industries Sub-Sector (IRC) | -Do- | Receive application along with requisite papers. Send the proposal to the GM (Extension) with recommendation after inspection of the industrial unit. | Then and there 15 working days | -Do- |
07. | Issuance of No Objection Certificate (NOC) for keeping plots of Industrial Estate to bank as mortgage | -Do- | Issuance of No Objection Certificate (NOC) of keeping allotted plots of Industrial Estate as mortgage as per requirement of the financial institutions and also on the basis of application from the applicant | 3 working days. | Written complain may be submitted to Regional Directory/Director (P & E) |
08. | Recommendation for solving the problems of sick industries | -Do- | Inspection of sick industrial units, diagnosing problems and make recommendation for their solutio gov.. | 15 working days | Written complain may be submitted to ISC Chief/ Regional Director. |
09. | Activities related to Industrial Estate a. Allotment of Industrial plots | Office of the Industrial Estate Officer (74)
| Provide the application form for plot allotment at the price fixed by the Govt. After receiving the application along with supporting papers and after scrutinizing then, place the application to the Land Allotment Committee (LAC) for decision. | Then and there 30working days | Written complain may be submitted to ISC Chief/ |
| b) Hand over the Possession of Plot | -Do- | Issuance of plot allotment letter according to the decision of the Land Allotment Committee (LAC) Hand over the possession of plot after receiving the requisite down payment as installment of the value of the plot | 7 working days 5 working days
| -Do- |
| c) Approval of lay-out plan of industrial unit. | -Do- | After receiving lay-out plan along with the prescribed fee, sending it to concerned Regional Office for approval. Implement the approval when it returns back with the approval of Regional Office. | 7 working days
5 working days | -Do- |
| d) Sector change | Office of the Industrial Estate Officer (74) |
| 7 working days 5 working days
- | Written complain may be submitted to ISC Chief/ |
| e) Change of the name of the Industrial unit | -Do- |
| 7 working days 5 working days - | -Do- |
| f) Execution of Lease Deed | -Do- |
| 5 working days | -Do- |
| g) Hand over of ownership of Industrial unit. | -Do- |
| 7 working days
5 working days | Written complain may be submitted to ISC Chief/ Regional Director/ |
| h) Change of organizational framework of the Industrial unit. | -Do- |
| 7 working days 5 working days. | Written completion may be submitted to ISC Chief/Regional Director/ |
i) Issuance of No Objection Certificate | -Do- |
| 3 working days | Written complain may be submitted to ISC Chief/ Regional Director/ Director (P&E) | |
10. | Preparation of Project profile | Regional Office (4) |
| 15 working days | Complain may be submitted to Regional Director/ Director (P&E) or the same may be dropped in the complain rove planed in the BSCIC Head Quarter. |
12. | Sector Change of the industrial unit established in Industrial Estate | Regional office (4 | Giving approval to the proposal for sector change of the industrial unit as received from Industrial Estate. | 5working days | -Do- |
13. | Change of the name of the Industrial unit established in Industrial Estate | Regional office (4 | Giving approval to the proposal for the change of name of the industrial unit as received from Industrial Estate. | 5working days | -Do- |
14. | Hand over of ownership industrial unit situated in Industrial Estate | Regional office (4) | Giving approval to the proposal for hand over of ownership as received form industrial Estate | 5working days | -Do- |
15. | Change of organizational frame work of industrial unit located in Industrial Estate | Regional office (4) | Giving approval to the proposal for the change organizational frame work of industrial unit as received from industrial Estate | 7 working days | -Do- |
16. | Preparation of marketing feasibility report. | Regional office (4) | Preparation and distribution of marketing feasibility report as per demand of the entrepreneur.
| 30 working days | -Do- |
17. | Recommendation for export of raw materials under small and cottage industries sub-sector (IRC) | Extension Dept. | To provide the import facilities of raw materials under small & cottage industries send the proposal with recommendation after scrutinizing to the controller, Import & Export as received ISCs.
| 7 working days | Writer complain maybe sub-matted to GM(Extension)/ Director (P&E) |
18. | Listing of Small Industrial unit under sub-contracting program. | Technology Dept. | To inspect the small units if necessary received from of or ISC enlistment them under sb-contracting program.
After receiving the list of small units from ISC for enlistment under Sub-contracting program, Technology Dept. may inspect the units (it necessary). After inspect ion of the small units, issuance of letter of enlistment under sub-contracting program is done for the period of 3 (Three) years.
| 7 working days 7 working days | Written complain may be sub-mitted to GM( Technology) /Director (Technology) or the same may be dropped in the boxes placed in BSCIC Head Quitter. |
19. | Approval of lay-out plan of industrial unit. | Engineering Dept. | After receiving the proposal of lay-out plan from Regional office giving approval up to 10(Ten) storied building. | 10 working days | Written complain may be submitted to chief Engineer/ Director (P&E) or the same may be dropped in the boxs placed in BSCIC Head Quarter. |
20.
| Preparation of marketing feasibility report | Marketing report | Preparation and distribution of marketing feasibility report on demand of the entrepreneurs. | 30 working days | Written complain may be sub-mitted to GM (Marketing/ Director (Marketing) or the same may be dropped in the boxes placed in BSCIC Head Quarter. |
| 21 | Skill Development Training a. Textile printing | Design Center | Supply of application form to the trainees.
| Then & there 3 months | Written application may be sub-mited to Chief Designer / Director (Marketing) or the same may be dropped in the boss placed in BSCIC Head quarter. |
22. | Arrangement for fair of Small and Cottage industrial product | Design Center | Publish advertisement is the vernacular daily and on the notice board.(30 days before the commencement of fair)
| Then and there 15 working days | Written application may be submitted to the Chief Designer/ Director (Marketing) or the same may be dropped in the box placed in BSCIC Head Quarter |
23. | Skill Development Training a. Radio & TV Proposed: a. Mobile repairing and | Skill * SDC, | Supply of application form to the trainees of at prescribed fee.
| 2-6 Months | Written complain may be submitted to GM ( Technology)/ Director (Technology) or the same may be dropped in the box placed in BSCIC Head Quarter. |
24. | Arrangement of fair for Small and Cottage Industrial products. | Marketing Department. | Supply of application form for stall on payment of prescribed fee. Allotment of stall on payment of prescribed rent on the basis of first come first serve. | Then and there 30 Working days | Written complain may be submitted to GM(Marketing)/ Chief Designer/ |
25. | Preparation of marketing feasibility report | Marketing Department Concerned Regional Office and concerned ISC. | Preparation and distribution of marketing feasibility report on demand from entrepreneurs. | 30 Working days. | Written complain may be sub-milted to GM (Marketing)/ Concern Regional Director/ Concern ISC/Director (Marketing) or the same may be dropped in the box placed in BSCIC Head quarter |
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